Every experience I’ve ever had with an insurance company has been perfectly normal up until I was the victim of a negligent surgeon. Perhaps that was because I never had to file a claim until that point.
I had always heard that the insurance company is greedy and refuses to settle claims fairly, but to be perfectly honest, I just figured these people were exaggerating and being greedy themselves. Boy, was I ever wrong!
It all began when I needed to have my gallbladder removed. I had my surgery scheduled for a Friday morning that way I would have a couple of extra days to recuperate before I had to go back to work a week later. Everything seemed pretty routine, I was checked in by the nurses and had no concerns whatsoever about the surgery when they put me to sleep.
When I woke up, I still didn’t have any worries, until the nurse came in and informed me that my kidney transplant donation went smoothly and that I would be discharged in a couple of days. I was shocked. I never agreed to donate a kidney, there must have been some mistake!
It turns out that the surgeon and surgical team skipped doing the required “Time Out” where they make sure they have the right patient on the table so that they could get the kidney to their patient as soon as possible. Not only did I have an organ removed from my body without my consent, but I had to take additional time off of work to have my gallbladder actually removed, too!
So, if all of this wasn’t bad enough, when I consulted with my health insurance company, it turns out that because they hadn’t authorized me to have a kidney removed, they weren’t going to cover the costs upfront.
After everything I’ve been through, I’m also now stuck with $40,000 in medical expenses, I lost almost three months of income, and even had to miss out on a cruise to the Bahamas that my family and I had planned for more than a year.
I don’t know what I should do next, but I’ve heard that a local attorney at the the Nye Law Group in Charlotte, NC, or maybe Montey & Morelli Law Firm could take on my case. I’ll write in again if or when I have an update to share.